Placing your order
If the price on the website doesn't match the catalogue or reader offer, all you need to do is to enter the offer code. This can be found on the front o...
Wed, 26 Jul, 2023 at 1:56 PM
If you see this message, there are a few things that might have happened. Could you be applying a gift voucher code to the offer code box ? There is a sep...
Tue, 1 Aug, 2023 at 4:47 PM
If you have received a gift voucher, you will need to enter this into the Gift Card box on checkout. You will find this just underneath your offer total ...
Thu, 3 Aug, 2023 at 2:03 PM
Any buy one, get one free offer will be accompanied by an offer code. Please make sure to add the offer code into the offer code box on checkout to make sur...
Thu, 3 Aug, 2023 at 2:48 PM
We try very hard to pack plants carefully and securely but very occasionally they may suffer a mishap in transit. If that happens, take a clear photo of ...
Thu, 3 Aug, 2023 at 2:59 PM
We offer a Lifetime Guarantee on all Winter Hardy plants. To check if your plant qualifies, check if the plant is described as 'Winter Hardy' under ...
Thu, 3 Aug, 2023 at 3:06 PM