If you are using a voucher from your membership pack, make sure you have registered with us and logged into your account.

 Even if you receive emails from us and have bought membership, you still need to complete your registration. 

To register, go to the top of the web page, where you will find the link to register your account. Complete the details and make sure you use the same email as you used when you ordered your membership pack.  

Once you are logged in, the membership voucher code will work as long as it's in date and has not already been used.