If you have purchased auto-renewal membership from us, this will renew on the anniversary date each year until you tell us to stop.  Currently, there is no advance notification of the renewal so please check your online account for membership expiry date and contact us before this date to prevent your membership from renewing. 

To cancel your membership, please drop us a message using this link , choosing the Query Membership Cancellation and confirming your full postal address. If you have your account number, please include this too. We will then action your cancellation and confirm back to you that this has been done.