Fruit Trees 5

• White residue on leaves
• Channel islands restrictions - Fruit trees
• Berries and Currants
• Citrus trees
• Grapes, figs and kiwis

Exotics (Palms, Oleanders, Bottlebrush) 7

• Oleanders
• Bottlebrush not flowering
• Oleander not flowering (aborted buds)
• Italian Cypress
• Canary Island Date Palms

View all 7

Bedding and Plug plants 2

• Plug plants
• Potting on your plug plants.

care guide link 1

• Link to planting guide

Bulbs 11

• Summer flowering bulbs
• Lilies
• Dahlias
• Begonia Tubers
• Snowdrops and Bluebells

View all 11

Roses 5

• Bush and Shrub roses
• Climbing roses
• Standard roses
• Ground cover roses
• Potted Roses

Potatoes 2

• When to harvest potatoes
• Planting potatoes

Perennial plants, ponds and hedging 9

• Perennials
• Peonies
• Clematis
• Pond Plants
• Pond Clear

View all 9

scratch testing 2

• Scratch test
• Scratch test (tree)

Bare Root plants 1

• Bare root plants - care information

Tomatoes 1

• Growing Tomatoes

General Information 9

• how to order a catalogue
• How to unsubscribe
• Removal from database
• Pre-order information
• product details and substitutes

View all 9

Help placing your order 8

• The price on the website looks different
• Can I choose the delivery date and time ?
• Can I send to someone as a gift?
• What are the postage charges?
• How will my parcel be delivered?

View all 8

Special offer codes and discounts 3

• Offers with a free plant.
• Email offer codes not working
• The Offer code does not exist or has expired

Website navigation 4

• Finding the right plant
• How to order from a catalogue or advert
• Plant care information
• How do I place an order ?

Contacting Customer Services 2

• Opening Hours
• How to contact us

Where's my order ? 4

• Where's my order ?
• Finding your order on your account
• How do I check the progress of my order?
• Tracking your order

Order queries 12

• How long do I wait from order to delivery ?
• Lifetime Guarantee
• Amending an order
• What is the delivery charge?
• Will I get a confirmation?

View all 12

Refunds and replacements 5

• If your order has arrived damaged or not correct
• Can you refund to a different card?
• Refund Policy
• Cancelling or returning your order
• Item missing from my order

Membership and vouchers 6

• My gift / discount voucher code isn't working
• My Membership discount isn't being applied
• Voucher not working
• How to use your membership voucher
• My voucher hasn't been deducted on my confirmation

View all 6

Gift Vouchers 1

• Purchasing Gift vouchers