Should you wish to add to your order, send to an alternative address, or make any other changes to your order prior to dispatch, please call our Customer Service  team as soon as possible on 0333 210 0099 and we will do our best to help you.

However, due to the high volume of orders that we process, we regret that once your order dispatch note has been printed for picking, packing and dispatch from our nursery, we cannot make changes to your order. 

During busy periods – particularly in spring and early-summer – we may take a little longer to action any emails that you send us, so please call immediately to avoid disappointment.