If all items are in stock we will do our best to ship your order from 3 to 5 working days after receipt.  The order will go on a 48-hour service, so should ...

We offer a Lifetime Guarantee on all Winter Hardy plants. To check if your plant qualifies, look for the Snowflake symbol on the plant web page. If your p...

Should you wish to add to your order, send to an alternative address, cancel or make any other changes to your order prior to dispatch, please call our Cust...

Delivery charges are normally capped at £6.99 per order. Here at YouGarden we want our P&P charges to be simple. Therefore, you will normally only ever ...

Order Confirmation If you include a valid email address when you place your order, we will send you an email to confirm your order and address details. ...

Most of our plants now have a QR code on the label or plant passport, which will take you to our plant care website.   Here is the link    https://theplant...

We accept the following methods of payment:  Most major credit/debit cards (exc. Diner’s Club) Your card will be charged immediately upon order of the ...

It normally takes between 3 - 5 working days from placing your order to despatch, however it can be less for some items and more for orders which includes p...

Although we hold the majority of our products on our nursery, some of our product range is sent to you directly from our trusted specialist direct-dispatch ...

Gifts  If you wish to order as a gift, please tick the box as you check out to remove the pricing from the Dispatch Note enclosed with your order. There is ...