Delivery charges are normally capped at £6.99 per order. Here at YouGarden we want our P&P charges to be simple. Therefore, you will normally only ever pay one standard P&P charge, however many items you order. There are a few unavoidable exceptions to this:
- Heavy, bulky bags of compost, manure etc. have to be sent as a separate consignment – so P&P is charged per bag for these items. We recommend you look for the larger packs, which usually qualify for free postage. See the product listing for details.
- Some of our statement plants are too large or heavy to be sent with our regular couriers. The delivery charge for these will be highlighted on the page or for larger quantities on request.
- Some outlying postcode areas may have a delivery surcharge of £6.00 that is imposed by our courier – regrettably, we have to pass on this cost to customers. Surcharged postcodes include - but are not limited to - the following: AB, DD8-11, GY, HS, IM, IV, JE, KA27-28, KW, PA20-80, PH19-50, TR21-25, ZE.
- Orders for Machinery and Outdoor Living items are supplied and fulfilled by carefully selected third-party companies. P&P is charged per item for these Direct Dispatch orders. Separate out-of-area surcharges of variable cost may be charged to us by our suppliers. In such cases, we regrettably have to pass these on to the customer and will get in touch prior to dispatch of your items.
- Bulk orders that need to be delivered by pallet may attract a delivery surcharge.
Delivery to outlying postcode areas may take 1-2 days longer, dependent on your location.
We are based in rural South Lincolnshire in England and are proud to deliver to customers throughout the UK. We regret that we cannot deliver to non-UK locations or Northern Ireland. Orders placed to deliver to international freight-forwarding companies, or plants subsequently taken outside the UK are done so at your own risk and are not covered by our Double Satisfaction Guarantee.