If you have purchased membership from us you still need to register using the link at the top of the home page, Make sure you use the same email address you used when purchasing your membership. Now, log in prior to ordering and you will find that your discount is automatically applied and you will have access to any membership vouchers. 

If you have done that and you haven't got the discount you expected, it may be that you have ordered from our Outdoor Living range which is 5% discount.  10% only applies to plants and accessories.  

Its also possible that your automatic membership has not renewed  if your card has reached its expiry date.  If this has happened, simply purchase it again with your new card details, and you will get your 10% discount straight away.