If the price on the website doesn't match the offer, check if you have entered the offer code. This can be found on the front of the catalogue (top righ...

I regret we can't offer you the option to select a day and time of delivery. Once your order is on its way, you will receive an email with tracking deta...

Yes, just make sure the full delivery address is entered. You can do this on checkout by changing the delivery details here   Once you click on the 'ch...

Our standard capped rate of postage for most items is £6.99 irrespective of the size of order you place. ( Some larger items have a slightly higher postage ...

Except for small packages,  or very heavy plants, we use Yodel courier services to deliver your parcel in association with Whistl.   You will receive track...

You can enter your address manually if you have a new build property.  To do this, go to checkout and when entering the billing address, click on the releva...

Yes, you can - you need to place your order and then contact us straight away, so we can delay the delivery date.  Just as soon as you have placed your ord...

Packaging  Your order will be picked and packed by our dedicated team, to arrive with you in nursery-fresh condition. As we sell a wide range of plants and ...