General Information

how to order a catalogue
To order  a paper catalogue click below and complete the form  Order a catalogue
Fri, 1 Oct, 2021 at 5:14 PM
How to unsubscribe
To unsubscribe from emails, scroll right to the bottom and use the 'unsubscribe' link.  If you no longer wish to receive our catalogues, email us a...
Tue, 12 Oct, 2021 at 2:39 PM
Removal from database
If  you wish to be removed entirely from our database, we can do that for you. However  please be aware that you will not be able to claim for refunds or li...
Thu, 25 Jan, 2024 at 12:43 PM
Pre-order information
In instances where we take orders for delivery within a pre-published delivery window, we will publish the expected delivery time in our printed catalogues ...
Wed, 4 Sep, 2024 at 2:10 PM
product details and substitutes
Any information we publish electronically or via printed materials is always intended to be as accurate as possible. However, in some cases approximate dime...
Wed, 4 Sep, 2024 at 2:16 PM
Pricing
Prices always include VAT where appropriate. VAT is automatically deducted for orders delivered to certain exempt postcode areas - e.g. Jersey (JE). Note th...
Wed, 4 Sep, 2024 at 2:30 PM
Bulk, trade or wholesale orders - terms and conditions
Whilst we welcome orders from everyone, we cannot guarantee to make any special arrangements for orders made on behalf of any commercial enterprise, to meet...
Tue, 8 Oct, 2024 at 2:52 PM
Requests for Wholesale or Bulk orders
Should you wish to purchase a large number of items, please contact us and we will do our best to offer a price for you. We regret we do not offer trade ...
Tue, 8 Oct, 2024 at 2:58 PM