We try very hard to pack plants carefully and securely, but very occasionally they may suffer a mishap in transit.   If that happens, take a clear photo...

If you have changed your mind and no longer want your order or wish to cancel,  you must call our customer service team immediately on 0333 210 0099 and we ...

Although we try to send your order all at one time, there are occasions when we  will send your order in more than one consignment.  Typically, this would ...

If you have cancelled or returned your order for refund, or on the rare occasion we need to refund a damaged product, we are legally bound to refund via the...

Whatever you buy from us, we genuinely want you to be delighted with it - which is why we are happy to provide you with our complete Double Satisfaction Gua...